Privacy Policy

Account Information. When you create an account through Clerk (our authentication provider), we receive your email address, name, and profile information you choose to provide.

Conversation Data. Messages you exchange with AI companions are stored to provide conversation continuity and context. This includes the content of messages, timestamps, and the mode (chat, letter, or growth) used.

Usage Data. We collect data about how you use the platform, including which companions you interact with, bond progress, and feature usage patterns.

Payment Information. Payment processing is handled by our payment processors. We do not store full credit card numbers or financial account details on our servers.

Device & Technical Data. We may collect IP addresses, browser type, device identifiers, and other technical information necessary to operate and secure the platform.

We use collected information to:

• Provide and personalise your companion experience, including maintaining conversation history and bond progress
• Process your subscription and manage account access
• Improve the quality and safety of the platform and companion experience
• Send transactional communications (account confirmations, billing receipts)
• Detect, prevent, and respond to fraud, abuse, or safety incidents
• Comply with applicable laws and legal obligations

We do not sell your personal information to third parties.

Support requests. Signed-in support tickets and replies are stored in your account and visible to authorized support administrators. The public Support form sends your email address and submitted message through Resend to our support mailbox, hosted by Hostinger. Mailbox copies are separate from account tickets and may remain after account deletion; you can request their deletion through Support, subject to legal retention requirements. Public-form abuse prevention and duplicate-send receipts contain keyed hashes, not message text or raw email addresses, and are removed during later submissions after 48 hours. Please do not include passwords, payment details or private companion conversations. Support content is used to help you and is not used to train AI models.

No first-party AI training. We do not use your chats, saved memories, or private companion portraits to train AI models operated by DreamGirlFriends.AI.

Conversations with companions are processed using the Anthropic Claude API. When you send a message, recent conversation history is transmitted to Anthropic to generate a response. Anthropic also processes private-companion persona requests and may process message text to extract memory notes. This processing is subject to Anthropic's Privacy Policy.

If you use the private companion builder, portrait prompts are processed by OpenAI through Replit's AI integration to generate a profile image. This processing is subject to OpenAI's Privacy Policy and Replit's Privacy Policy.

We include a system prompt with each request that defines the companion's persona. Your actual messages are sent as part of the conversation context. These vendors process data to provide the requested service under their applicable contracts and policies; we do not make broader promises here about a vendor's independent retention or training practices.

Conversation data is stored in our database to maintain continuity. You may delete a companion's chat history or clear both chat history and saved memories from the Memory panel. Chat messages are deleted; cleared memory notes are retained as deleted records so that removed details are not reintroduced into future responses.

We share information with the following categories of third-party service providers who assist us in operating the platform:

• Clerk — authentication and user identity management
• Anthropic — AI language model processing for companion responses, memory extraction, and private-companion personas
• OpenAI — AI image generation for private companion portraits
• Replit — cloud hosting, infrastructure, and analytics when enabled
• Stripe — subscription billing and payment handling

We use service providers under contracts that govern their processing on our behalf. Their own terms and privacy policies also describe how they handle information. Our promise not to train our own models on your chats, memories, or private portraits does not replace those provider disclosures.

We may disclose information if required by law, court order, or government authority, or if we believe disclosure is necessary to protect rights, safety, or property.

We retain account information and conversation history while your account is active and as needed to provide and secure the Service.

When you confirm account deletion from your Profile, access ends immediately and we immediately request cancellation of future subscription billing. We begin erasing personal data from our authentication, application database, and storage systems, including chats, memories, and private companion portraits. Provider operations may complete asynchronously and are retried after failures.

We retain only records that are necessary for billing, tax, or legal obligations, for the period those obligations require. Residual copies may remain in protected backups until those backups age out under normal retention cycles; they are not returned to active use. Data that has been irreversibly de-identified and can no longer reasonably identify you is not personal data.

We use strictly necessary cookies to maintain your authentication session. When enabled, we also use analytics technologies to understand platform usage. You can control cookie preferences through your browser settings.

Custom usability measurements. When analytics is enabled, we measure actions such as using companion search, opening the builder, and starting checkout. These custom events use fixed categories, not your search text, messages, memories, companion details, email, or account identifiers. Their page addresses are reduced to general page categories, without query strings or private companion identifiers.

These custom-event safeguards are separate from the hosting provider’s standard traffic analytics, which may include page addresses, referral sources, and device or browser information. We do not add session recordings or capture the contents of forms for usability measurements.

We do not use third-party advertising cookies or sell data to advertisers.

DreamGirlFriends.AI is strictly intended for adults aged 18 and over. We do not knowingly collect information from individuals under 18. If we learn that a minor has created an account, we will immediately terminate that account and delete associated data. If you believe a minor has registered, please contact us immediately.

Depending on your location, you may have the following rights regarding your personal information:

• Access — request a copy of the data we hold about you
• Rectification — request correction of inaccurate data
• Erasure — request deletion of your personal data ("right to be forgotten")
• Portability — receive your data in a machine-readable format
• Objection — object to certain processing of your data
• Withdrawal of consent — withdraw consent for processing where applicable

You can delete your account yourself from your Profile. This immediately ends access, requests immediate cancellation of future billing, and starts the deletion process described above. For other requests, or if you cannot access your account, use our Support page without signing in.

We implement industry-standard security measures including encrypted data transmission (TLS). However, no system is completely secure.

In the event of a data breach that affects your personal information, we will notify you as required by applicable law.

Our services are hosted in the United States. If you are accessing the platform from the European Economic Area, United Kingdom, or other regions with data transfer restrictions, your information may be transferred to and processed in the US. We rely on appropriate safeguards (such as standard contractual clauses) for such transfers.

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or through a prominent notice on the platform at least 14 days before the change takes effect. Continued use of the platform after the effective date constitutes acceptance of the revised policy.

For privacy-related questions, requests, or concerns, contact us at: